windshield repair in San Marino
Pasadena Windshield Repair
3175 Estado st
Pasadena, CA 91107
Stephanie was brief in buying me a new front window for free of charge. I must say I used to be quite amazed how successful and purchaser oriented this enterprise is. I have not had to buy a vehicle window they usually created it pain-free. I am a client for all times and may recommend family and friends.
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Consumer gratification is essential to us. I know how annoying this can be, all over again I apologize with the inconvenience. You should feel free to Call us any time must another concerns arise.
Her insurance provider was likely to reserve a Hertz rental car for us, not realizing Enterprise is onsite at Gerber, and when we showed up for an estimate we weren't planning to leave the car but they informed us they might take the automobile within the place and give us a vehicle to go away with - and so our optimistic knowledge started.
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I dependent my choice off in their superb customer service, and estimate Price tag which was less costly than the very first put I went to. I scheduled to carry my car in the shop, and obtained a rental by way of Enterprise from Gerber Collision & Glass. It had been absolutely awesome how fast they were being capable of paint a completely new bumper, and place it on my motor vehicle, which was about two times. I must insert that I love my auto, It is my anything so for them to fix it absolutely was a large offer to me, they usually did a great position. Once i picked my motor vehicle up, it seemed new, and beautiful as generally. An enormous shout out to Carl, Amy, and Kenzie. Thank you for earning this a much better practical experience for me!
We're so happy to listen to that Chris was equipped to assist you Together with the repairs towards your vehicle and you are website pleased with the general company. We appreciate the 5 star overview and hope you have a fantastic day!
This is the third time utilizing the handy assistance of Safelite. The customer care furnished is on place and they are often Qualified. I enjoy a chance to leave the technician accomplishing their work as I labored.
A fantastic place to go if you do NOT care about how they take care of you as anyone/customer or how they treat your automobile.
Thank you for the feedback. We've been let down to listen to that our support did not fulfill your anticipations. This concern continues to be investigated and addressed. Shopper pleasure is essential to us.
The repair into the repair was read more carried out effectively, and my automobile is again in fantastic variety. You can not even notify a 4 car collision initiated by a Jaguar working a purple gentle sheared off Element of the panel and grill.
Lesson learned - insurance coverage businesses Do not setup camp inside of specific human body retailers mainly because they need to make the whole world a far better position, It is because the body store will only do the bare minimum amount number of operate to generate a lot of people pleased sufficient, usually, not to depart their insurance company.
Willing to fight it out with them once the windshield installed is sub-par. After i bought to your Pasadena retail outlet, I'd pointed out to Jesus and Art about my prior bad experience. They both are actually there some time, and imagined they knew who it was, Which particular person is not there. They assured me which they planned to receive my enterprise, and that they might not be content if I was not joyful. Jesus allow me to inspect the Fuyao glass just before installation, and guaranteed plenty of, the glass was wavy. Jesus explained that he would purchase a completely new glass, so I requested him about OEM glass, and he would Verify on pricing. He learned that OEM Ford glass was the exact same price tag. He ordered the glass, and a couple of days later on I returned. I inspected the Ford Carlite glass, and I had been stunned that it was wavy much too! Art and Jesus ordered A different two glasses. A few days later I returned and inspected two Ford OEM glasses, selected the very best a person, and Jesus acquired to operate. An hour or so later the technique was completed, and the glass is excellent, no blemishes. Art & Jesus, you fellas are wonderful, and i am happy you both created my practical experience a really optimistic one particular!